Not resolved

Contacted hotel to schedule a business meeting and reserve rooms for attendees. Initially, everyone was very pleasant.

as most people know, things can change in business and we needed to postpone our meeting and ultimately, we cancelled. Granted, I signed the contract, but there is a 90 day minimum cancellation policy. You cancel less than 90 days before your meeting and you are stuck with the entire bill - no compromises.

In an effort to reconcile our account, I tried to negotiate a deal with multiple persons, but was told flat NO. Over the past month, the staff was rude, uncooperative and unaccomodating to guests traveling for business purposes.

My recommendation - do not schedule meeting at this hotel.

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