I WAS A GUEST AT THE RENAISSANCE PALM SPRINGS HOTEL FROM 9 THRU 15 MAY 2016. ON THE MORNING OF 10 MAY MY ROOM WAS ENTERED BY A PERSON, BESIDES THE GUESTS, HAVING KEY ACCESS TO THE ROOM.I HAD USED THE WALLET FOR BUSINESS ON THE PHONE ABOUT 9 AM. I LEFT THE WALLET ON THE...Read more
Our company's convention was held at this hotel. We were there for a 5 day stay. During our 5 hour banquet on Saturday night we could not get a glass of water or a coffee. The staff set our food down and left basically. We asked for several hours to have water...Read more
Contacted hotel to schedule a business meeting and reserve rooms for attendees. Initially, everyone was very pleasant. as most people know, things can change in business and we needed to postpone our meeting and ultimately, we cancelled. Granted, I signed the contract,...Read more
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